OUR STORES

VISIT OUR NEW
STORE IN GuangDong

China 2, Futian District CN Guangdong Province 110 meters northwest of Shenzhen Mansion

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

If you would like to find out more about our products and services, or would like to speak to a member of our customer service team, please call +86 18688930848 during office hours (9:00am to 5:30pm Monday to Friday, except bank holidays and Christmas Day).

Where can I view my sales receipt?

Go to customer page - click on order details - get order invoice.

If this path is not applicable, please contact customer support to get your order invoice

How can I return an item?

Customers who meet the conditions of 30 days unconditional return, please contact us by email to send your order receipt with your request, we will receive your request in seven working days for you to deal with.

Will you restock items indicated as “out of stock?”

For goods that are not in stock, you can subscribe to our replenishment notification and we will notify you by email when the goods are replenished.

How to check if delivery is available in my area?

Deliverable areas include the United States, the United Kingdom, France, Germany, Canada, Australia and some EU countries, the Middle East and Asia are not available at the moment, some remote areas are not listed in the deliverable areas.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS