Last Updated: [6/6/2025]

[VOISTEK] (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.voistek.com].

By using the Site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Data

You voluntarily provide information when you:

  • Register an account
  • Subscribe to newsletters
  • Contact us via forms or email
  • Make a purchase
  • Participate in surveys
    Examples: Name, email address, phone number, payment details, mailing address.

b. Automatically Collected Data

We may automatically collect:

  • IP address
  • Browser type & device information
  • Pages visited, time spent, navigation paths
  • Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Site
  • Process transactions and send order confirmations
  • Respond to inquiries and offer customer support
  • Send marketing communications (opt-out available)
  • Improve user experience and develop new features
  • Comply with legal obligations and prevent fraud

3. Sharing Your Information

We may share data with:

  • Service Providers: Payment processors, hosting services, analytics tools (e.g., Google Analytics).
  • Legal Requirements: If required by law, court order, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: For any other purpose disclosed with your permission.

4. Data Security

We implement technical and organizational measures (e.g., SSL encryption, access controls) to protect your data. However, no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking Technologies

We use cookies to:

  • Analyze web traffic
  • Remember user preferences
  • Enable shopping cart functionality
    You can manage cookie preferences via your browser settings. Disabling cookies may limit Site functionality.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies before providing data.

7. International Data Transfers

Your data may be transferred to and processed in countries outside your residence (e.g., if our servers are in the USA). We ensure adequate safeguards are in place.

8. Children’s Privacy

Our Site is not intended for children under [Age, e.g., 13] and we do not knowingly collect their personal data. If we become aware of such collection, we will delete it promptly.

9. Your Data Rights

Depending on your location (e.g., GDPR for EU residents, CCPA for California residents), you may have the right to:

  • Access, correct, or delete your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent
    To exercise these rights, contact us at [Your Contact Email].

10. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

11. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect changes. Continued use of the Site after changes implies acceptance.

12. Contact Us

For questions, requests, or concerns about this Privacy Policy, contact us at:

Email: support@voistek.com
Phone: +86 18688930848
Address: YEOU ELECTRONIC GROUP CO.，LIMITED, UNIT 1411，14/F STAR HOUSE NO3 SALISBURY RD KI, Tsim Sha Tsui, Kowloon Hong Kong SAR